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The client is a reputable clinic in the United States dedicated to providing various healthcare services tailored to individuals with disabilities. With a strong commitment to improving the quality of life for their patients, the clinic has developed innovative approaches to address the unique challenges faced by individuals with limited mobility. Understanding the limitations faced by their patients, the clinic has implemented a remote care model that allows doctors to deliver comprehensive medical care and diagnoses from a distance. This approach ensures that patients receive timely and effective healthcare services without the need to frequently visit the clinic.

Business Challenge

The client came to Jelvix with the request to create an optimal software solution for 24-hour patient monitoring to ensure remote patient support for a given clinic. It had to help improve the work of medical staff, avoid unnecessary visits, and improve the quality of medical care. It was extremely important to adapt the system for people with disabilities, those who have long-term physical, mental, intellectual, or sensory impairments. For each patient, there had to be developed functions that would help to maintain communication with the doctor despite the physical impairment.

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PAIN POINT: Limited access to real-time patient data.


  • The implementation of our comprehensive health information exchange platform ensures round-the-clock access to updated patient data, facilitating timely monitoring and informed decision-making. Through our innovative solution, we collect and process streaming data from wearable devices stored in the cloud, empowering medical personnel with seamless access to crucial indicators.
    • PAIN POINT: Inefficient workflow for medical staff.


      • The deployment of advanced workflow management tools and automation solutions optimizes the work processes of medical staff, reducing the time required to complete daily administrative tasks by 25%, streamlining tasks, and enhancing the overall quality of service provided to patients.
        • PAIN POINT: Data storage limitations.


          • We have implemented an efficient operational process that tackles the challenges posed by large memory requirements for storing data from wearable devices. This process includes the transformation and archiving of obsolete data, ensuring that the necessary data is accessible at any given time.
            • PAIN POINT: Data security and privacy concerns.


              • Rigorous security measures, including encryption, access controls, and regular security audits, are implemented to safeguard patient data, ensuring compliance with privacy regulations and maintaining the confidentiality and integrity of patient information.
We have helped our client to achieve a new level of personalized and efficient care delivery. Ihor Chekanov, Head of PMO at Jelvix

Project Results

As a result of the work done, the Jelvix team successfully developed a telehealth
solution that addresses key challenges and pain points:

  • reduces the no-show rate and optimizes the appointment schedule;
  • provides personalized care tailored to individual patients' requirements based
    on health data and history;
  • increases patient engagement;
  • involves patients in their treatment processes;
  • detects health issues at early stages;
  • forecasts appointment no-shows.

We implemented a comprehensive health information exchange IoT platform, enabling round-the-clock access to real-time patient data and facilitating timely monitoring and informed decision-making.

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