Technical Support
Minimize downtime and save on personnel costs with an experienced tech support partner. We provide post-production assistance across various industries and domains.
Rely on the proven experts to take care of your product after it’s launched. You get dedicated engineers to provide comprehensive second-and third-tier technical support to fix, monitor critical or major issues. Jelvix technical support services are packaged for saving your time to handle revenue-generating projects and responsibilities.
Technical Support that Keeps You Operational
-
Constant professional maintenance
Don’t wait in line for technical support. Jelvix provides you with constant software maintenance and technical service for all your needs. Our engineers expertise in handling product’s technical issues related to product integration, performance management, network connectivity, etc.
-
Software enhancement
You’re continually faced with changing business requirements, market demands, and even legal or regulatory changes. When you have a dedicated team of developers, making performance tuning, user and feature support isn’t a cause for concern.
-
Security and stability resolution
Jelvix offers quick and dedicated attention when you’re having security and stability issues. Our goal is to get the system up and running and make sure it’s safe and secure. Having a dedicated product technical support team, you get the flexibility and top performance.
-
Legacy systems integration
Our dedicated team of developers can help you integrate your legacy software with other systems. It also gives you data at your fingertips from a variety of sources so you can make better business decisions with less effort.
Our Customers
We’re proud to have amazing clients who come back to us time and again when they need product technical support.
Why Choose Jelvix
- Transparency is important in every segment of business today. Our processes and cooperation models are completely transparent.
- Working with Fortune 500 companies and industry leaders speaks better than we can about our reputation and expertise.
- Thanks to our intense screening process and recruiting standards, your technical support is provided by the top 4% of talent in the industry.
- Why major corporations and industry leaders choose Jelvix is our strong technology expertise and wide industry experience.
- All technical support is provided with a focus on integrating your business goals with an amazing end user experience.
Client Testimonials
David Wenner
Co-Founder, VocalReferencesOur application was finished and able to generate revenue within one year as the Jelvix team adhered to the required timeline efficiently and professionally. They were communicative, responsive, and always available to take on feedback and make tweaks or changes as required.
moreless
Inna Tereshchenko
Brand Director, Auchan Retail Ukraine UkraineI’m pleased to notice that the team not only managed to comply with all our demands but even exceeded expectations. Jelvix engineers were facing a challenge to create a web application, able to process big data and cope with the high load during a peak of buying activity. Jelvix team is highly recommended for long term partnership. We are absolutely happy to continue our cooperation and intend to assign them with a new up-and-coming project.
moreless
Patrice Archer
Founder & MD, Appy Ventures Farnham, Surrey, UKGreat to work with such a professional team. I've worked with many development teams over the past 2 years but Jelvix had by far the most proactive communication style and the quality of output. They met the timeline, delivered code after each weekly sprint and generally impressed us.
moreless
Joanna Conti
CEO, Vista Research Group Annapolis, USAOver the last year, Jelvix has developed a very complex, HIPAA-compatible app for my research company. I have been extremely pleased with our developer and the company, and highly recommend Jelvix. I am continuing to work with them on the next phase of the app.
moreless
